Frequently Asked Questions
Everything you need to know about your Instant Pot experience.
What is the standard shipping time for new orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for kitchen appliances?
We offer a 30-day return policy on all products purchased directly from our store. Items must be in their original packaging and include all accessories to be eligible for a full refund.
Do Instant Pot products come with a warranty?
Yes, all our electric pressure cookers and air fryers come with a limited 1-year warranty that covers manufacturer defects in materials and workmanship under normal household use.
Are the inner pots and lids dishwasher safe?
Yes, the stainless steel inner cooking pot, steam rack, and lid are all dishwasher safe. We recommend placing the lid on the top rack for the best results.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options through select financing partners at checkout.
How can I track my shipment?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.